Question 1

What is your sick policy?

Accepted Answer

If you or your children or others who regularly access the property are sick with a contagious illness (flu, cold, pneumonia, chicken pox, etc.), please call and reschedule your cleaning. We will work with you on this. Even though we disinfect your space, it is possible that we may transport germs to the next house or become sick ourselves. To be fair to all of our clients, we prefer to wait until the sickness has passed before we service your property. On our end, if our staff members become ill, we may have to call you to reschedule in an effort to protect you and others who access your property.

Question 2

What payment methods do you accept?

Accepted Answer

We make payment as convenient as possible for clients. We accept cash, checks, PayPal, and all major credit cards. We prefer PayPal as it is secure, instant, and leaves an accounting trail for both your records and ours. If you are accepting of this method, we will provide easy instructions for payment.

Question 3

Do you handle special, one-time, or miscellaneous projects?

Accepted Answer

Absolutely. We work by the hour and are prepared to handle any special, one-time, or miscellaneous cleaning projects you may have.

Question 4

How quickly do you respond to customer inquiries?

Accepted Answer

We take customer service very seriously and respond quickly to all inquiries. Our goal is to provide prompt and professional service to all of our clients.

Cleaned It

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About Cleaned It

Frequently Asked Questions about Cleaned It

What is your sick policy?

What payment methods do you accept?

Do you handle special, one-time, or miscellaneous projects?

How quickly do you respond to customer inquiries?

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