Question 1

How do I join my therapy session?

Accepted Answer

To join your therapy session, go to care.tavahealth.com/live-session. This link will also be bookmarked for future sessions. If you're having trouble logging in, try resetting your password. If you need further assistance, click the chat bubble in the bottom right of your screen.

Question 2

Is online therapy effective?

Accepted Answer

Yes, online therapy can be just as effective as in-person therapy. Tava was built on the idea that virtual care can be better, and research shows that online therapy is at least as effective as in-person sessions.

Question 3

Do you accept insurance?

Accepted Answer

Yes, Tava does accept insurance. You can sign up to see if your insurance is accepted. If your insurance is not accepted, you can still use Tava's services by paying out of pocket and then submitting an out-of-network claim.

Question 4

What is the typical wait time to see a therapist?

Accepted Answer

Most Tava clients are able to sign up and meet with a therapist within a few days. Tava therapists are available during the day, evening, and on weekends, so you can choose a time that works best for you.

Question 5

How do I join my session?

Accepted Answer

To join your session, go to care.tavahealth.com/live-session. Bookmark that link for future sessions as well. If you're having trouble logging in, try resetting your password. If you need help, click the chat bubble on the bottom right of your screen.

Question 6

Do you accept insurance?

Accepted Answer

Yes! Sign up to see if your insurance is accepted. If Tava doesn't accept your insurance, cost is one of the biggest barriers to therapy. Tava's priority is to make it easy and affordable to get the help you need. Ask if your employer sponsors Tava, or you can always pay out of pocket and then submit an out-of-network claim.

Question 7

What is the typical wait time?

Accepted Answer

Most Tava clients are able to sign up and meet with their therapist within a few days.

Question 8

What hours are Tava therapists available?

Accepted Answer

Tava therapists are available to meet during the day, in the evening, or on the weekend. Sign up and select a quality therapist within a few minutes, then choose a time to meet online that works for you.

Arise Counseling and Workshops

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About Arise Counseling and Workshops

Frequently Asked Questions about Arise Counseling and Workshops

How do I join my therapy session?

Is online therapy effective?

Do you accept insurance?

What is the typical wait time to see a therapist?

How do I join my session?

Do you accept insurance?

What is the typical wait time?

What hours are Tava therapists available?

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