Question 1

What happens to mail received after the shutdown date?

Accepted Answer

Mail received after the shutdown date will be returned to sender.

Question 2

What are the time-limits for claims and appeals & grievance items?

Accepted Answer

The time-limits for claims and appeals & grievance items have expired in most instances.

Question 3

Can Bright Healthcare members be balanced billed for services?

Accepted Answer

No, under the federal regulatory requirements of the No Surprise Billing Act, Bright Healthcare members may not be balanced billed for services except for applicable member cost-share (deductibles, co-insurance, copays).

Question 4

Where can I find information about the Texas receivership decision?

Accepted Answer

For Texas policies only, you must contact the resources set up by the Texas special deputy receiver. For support and information about the Texas receivership decision, click here.

Bright Health

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About Bright Health

Frequently Asked Questions about Bright Health

What happens to mail received after the shutdown date?

What are the time-limits for claims and appeals & grievance items?

Can Bright Healthcare members be balanced billed for services?

Where can I find information about the Texas receivership decision?

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