Question 1

What services does the company offer?

Accepted Answer

The company offers a wide range of IT services, including managed IT services, cPanel hosting, business continuity and disaster recovery, and online tools. They handle the IT operations for companies, allowing them to outsource their IT departments.

Question 2

How can I get support or have a sales question answered?

Accepted Answer

The company has a simple ticket system that allows customers to open a support request. Customers can use this system to get the support they need or to ask sales-related questions.

Question 3

What is the company's approach to managed IT services?

Accepted Answer

The company's managed IT services are designed to help companies break free from the reactive "break/fix" model of IT support. They aim to address small problems before they become larger and more expensive issues down the road.

Question 4

What types of IT support does the company provide?

Accepted Answer

The company offers on-site support for situations that require a personal touch, as well as technology consulting to ensure the client's IT aligns with their overall business strategy. They also provide antivirus solutions to protect the client's network and data, and data backup and recovery services to mitigate risk.

Question 5

Where can I view all of the company's web hosting options?

Accepted Answer

The company has a page on their website where customers can view all of their web hosting options, including cPanel hosting. If customers are still unsure about their needs, they are encouraged to contact the company to discuss their technology requirements.

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Barrett Information Technology

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Frequently Asked Questions about Barrett Information Technology

What services does the company offer?

How can I get support or have a sales question answered?

What is the company's approach to managed IT services?

What types of IT support does the company provide?

Where can I view all of the company's web hosting options?

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