Question 1

How can I report a problem with my water or sewer service?

Accepted Answer

To report a problem, you can contact AWWU's Customer Service department by phone, email, or through the "Report a Problem" feature on the website. The utility's contact information is available on the website.

Question 2

What is the process for starting or stopping water and sewer service?

Accepted Answer

To start or stop service, customers can contact AWWU's Customer Service department. They will need to provide information such as the service address, desired start/stop date, and account holder details.

Question 3

How can I access information about AWWU's current projects and construction activities?

Accepted Answer

AWWU provides information about current projects and construction activities on their website, including project updates and bidding opportunities. Customers can also sign up for news and alerts to stay informed.

Question 4

What are the requirements for private development and unit lot development in AWWU's service area?

Accepted Answer

Builders and developers should review the information on AWWU's website regarding private development, unit lot development, pre-platting requirements, and service connection permits. The utility's Design and Construction Practices Manual outlines the necessary guidelines and procedures.

Anchorage Water & Wastewater Utility

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Approx. Annual Revenue

About Anchorage Water & Wastewater Utility

Frequently Asked Questions about Anchorage Water & Wastewater Utility

How can I report a problem with my water or sewer service?

What is the process for starting or stopping water and sewer service?

How can I access information about AWWU's current projects and construction activities?

What are the requirements for private development and unit lot development in AWWU's service area?