Question 1

What services does the company offer?

Accepted Answer

The company specializes in the repair, modification, and maintenance of a wide range of electronic equipment, including guitar amplifiers, keyboards, synthesizers, bass amplifiers, studio monitors, mixers, hi-fi equipment, speakers, studio equipment, and microphones. They also offer electric guitar modifications and ADAT and Masterlink upgrades.

Question 2

What are the company's core values?

Accepted Answer

The company's core values include educating their customers, pursuing excellence, practicing honesty, and producing quality results. They believe in long-term business relationships and are committed to providing quick and high-quality service.

Question 3

Why are the company's services trusted by professional audio brands?

Accepted Answer

The company is the premier authorized service center for many pro audio brands, and some brands, such as Adam Audio USA, use them exclusively. Brands trust the company because of their commitment to quick, quality service and their reputation for producing quality results.

Question 4

How does the company ensure customer satisfaction?

Accepted Answer

The company believes in long-term business relationships and prides itself on its reputation. They are committed to doing whatever they can to make their customers happy and loyal fans.

Question 5

What is the company's repair philosophy?

Accepted Answer

The company's repair philosophy goes much deeper than fixing the main issue. They specialize in high volume and high quality electronic equipment assembly, modification, repair, and refurbishing for professional audio, video, and computer products.

Question 6

What types of repairs does the company offer?

Accepted Answer

The company offers a wide range of repair services, including guitar amp repair, keyboard repair, synth repair, bass amp repair, studio monitor repair, mixer repair, hi-fi repair, speaker repair, studio equipment repair, microphone repair, and electric guitar mods, as well as ADAT repair and Masterlink upgrades.

Question 7

What is the company's reputation in the industry?

Accepted Answer

The company is trusted by many major audio rental companies as their primary repair center, and some brands, such as Adam Audio USA, use the company exclusively for their authorized service.

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